Roadside Assistance

Why Roadside Assistance?

Peace of mind.

You can rely on our service provider Assistance et Dépannage aux Automobilistes Ltée (ADA) for reliable and secure roadside assistance 24/7.

Simply call ADA on 211 3030, and our service support will assist you for:

  • Express breakdown services in case of mechanical and electrical breakdown
  • Towing when a vehicle has broken down due to mechanical and/or electrical problem, or in case of accident
  • If you accidentally lock your keys in your car, ADA will provide emergency assistance subject to you providing suitable identification
  • In the event you have been hospitalized or have undergone a surgical intervention and cannot drive back with your car, we will arrange to drive your car to your residence
  • Taxi service to any single destination for a maximum of 4 persons

What is not covered?

  • A second towing/intervention for same breakdown
  • The vehicle is transported from a garage to another
  • The vehicle is inaccessible to ADA tow truck
  • The vehicle situation is out of ADA’s expertise
  • If the three (3) services have been used
  • If the vehicle is more than 2500kg

Please have the following information ready when you call:

  • Your name and telephone number
  • Your breakdown location
  • Your vehicle registration number
  • A description of the problem