Your home is likely your largest and most emotional financial investment. Yet, it is also a vulnerable one, subject to natural disasters, burglary and vandalism among others. With our Building Cover, you’ll know that your house is covered against events such as Fire, Lightning, Cyclone, Flood, Burglary, Malicious Damage and more.
Additional benefits available to you with your building cover
Not everyone masters the art of home maintenance. That is why an electrical breakdown or a water leak can be a mere incident for some and a disaster for others. That is the thinking behind the Emergency Home Assistance.
Our Home Assistance has the competence to meet these needs and make your life easier.
You’ve lost your key, or it got broken in the lock: a provider from our network will respond round the clock, 365 days of the year, to replace the lock and reassure you.
If a window is broken or if your home is no longer protected, we will send a competent technical person suited to secure the place as quickly as possible.
For a water leak or an electrical failure, we are able to supply qualified and approved tradesmen to repair any damage quickly and effectively.
Our Emergency Home Assistance service is geared to provide quick temporary measures to stop or prevent further damage until adequate repairs are carried out.
Our 24 Hour Emergency Home Assistance Contact Details are:
Office hours 08:00 to 16:00 467 8506
Outside office hours 16:00 to 08:00 5255 9213
If you or a member of your family living in your house becomes accidentally disabled, We will pay for the cost of any necessary modifications in your house as your primary place of residence.
As a result of an insured loss or damage to your home, whereby you need to incur additional costs to secure the residential property, we will pay for such amount as provided under your Policy cover.
If you lose your job, we will pay for monthly school fees of your children and/or loan repayments subject to conditions of the cover.
We will cover reasonable costs of alternative accommodation for you, your family and your household pets if your home becomes unfit to live in as a result of an event covered by your policy.
If a fixed glass or sanitary ware is accidentally broken in your home, we cover for the repairs or replacement.
We will pay for the replacement of keys or locks, or changes to key codes, if the security of your home is at risk following a burglary, theft, or loss.
We will pay the cost of landscaping including the replacement of fixed trees, plants and shrubs that have been lost or damaged by fire, lightning or explosion and for the cost of professional garden-design fees incurred to return your garden to its condition prior to the damage.