Career at Quantum Insurance

Come Work with us at Quantum Insurance

Inspiring, Empowering and Rewarding. That is how we define our career at Quantum Insurance.

Quantum is a young, modern and dynamic start-up organization, driven by the core values of customer satisfaction and delivering superior value for all stakeholders. We place great importance in doing what is right, and what is best; and we continue to seek people to champion these values and beliefs as we promote people with balanced aptitude and attitude.

We offer challenging opportunities in a broad range of disciplines, right from what forms the base of our industry, from underwriters, actuaries and claims officers to professionals in finance, business development and other support functions. Our people are the bearers of our service standard and thought leadership. We therefore have our focus on investing in our employees and providing them with opportunities to enhance their skills through continuous training and development programs. Our work environment gives employees a level of freedom which provides satisfaction and most importantly, a sense of professional fulfilment. Performance driven work culture at Quantum Insurance has its focus on creating leaders. We uphold meritocracy and elevate solely based on performance and one’s ability to take on higher responsibilities. As an employee of Quantum Insurance, you will work with an inspiring, approachable and visionary leadership. Our open, enabling and trust-based culture will offer you with an exciting environment to work and grow, while being in dynamic and challenging roles.

Junior Underwriter

Are you seeking a place to grow in a career? A Place where continuous learning and performance are rewarded? We are looking for a dynamic Junior Underwriter who is analytically minded, hands-on and a self-starter.

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Job Profile:

  • Screen applicants on the basis of set criteria.
  • Evaluate, analyse and assess risk.
  • Write proposals, determine premiums, terms and conditions on the company’s  specialized software as per underwriting standards.
  • Re-assess risks at renewal focusing on customer retention.

Technical Competencies Required:

  • Understanding of the insurance industry
  • Knowledge of insurance policy wordings

Minimum Requirements:

  • Degree Holder
  • Minimum 3 years of experience required for the job
Cashier

We are looking for a Cashier.
Are you seeking a place to grow in a career? Do you want to make a difference? A Place where continuous learning and performance are rewarded?

Start your career at Quantum Insurance.

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Job Profile

Responsibilities

  • Manage transactions with customers
  • Collect payments
  • Issue receipts and refund
  • Resolve customer complaints, guide them and provide relevant information
  • Maintain clean and tidy checkout areas
  • Track transactions on cashier report and report any discrepancies
  • Preparation of banking slips and maintenance of cashier float
  • Debtors follow-up and bookkeeping
  • Other accounting administrative tasks

 

Requirements and skills

    • Excellent communication skills
    • Basic PC knowledge
    • Attention to details
    • Good math and computer skills
    • Strong communication and time management skills
    • Customer satisfaction-oriented
    • Ability to work under pressure to meet month end deadlines
Corporate Relationship Executive

The right candidate will oversee all corporate business activities in general Insurance, ensure achievement of set sales targets and promote profitable growth while ensuring mutually beneficial
business relationship with the relevant stakeholders

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The right candidate will be responsible for :

  • Managing corporate revenue generation function (new business and renewals) for general business and ensure
    set sales and service delivery targets are achieved.
  • Implementing and achieving the sales target business plan as set out in the General Insurance business plan.
  • Creating, identifying, developing and realising both external and internal opportunities for general business.

Minimum Requirements:

  • Degree Holder
  • Possess a valid driving license
  • Excellent Customer service and Sales skills
  • Experience in general insurance industry will be an advantage
  • Effective communication and good interpersonal skills
  • IT Literate
Customer Service Officer

We are looking for a Customer Service Officer.
Are you seeking a place to grow in a career? Do you want to make a difference? A Place where continuous learning and performance are rewarded? Start your career at Quantum Insurance.

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ROLES & RESPONSIBILITIES

    • Provide guidance and support to customers and ensure the policy chosen is in the best interest of the customers.
    • Process quotations and other requests as per guideline.
    • Listen to customer’s concerns, issues and questions
    • Explain policy terms to clients.
    • Ensure all leads are contacted and quoted within a reasonable time and proper follow-up is done.
    • Maintain a positive, empathetic and professional attitude toward customers at all times.
    • Communicate with potential customers through various channels.
    • Acknowledge and resolve customers complaints when possible or refer the complaint to the Customer Service Supervisor.
    • Close follow up of proposals and issuance of policies.
    • Provide feedback on the efficiency of customer service.
    • Greet and welcome clients & visitors with a positive & helpful attitude as soon as they arrive at the office.
    • Guide visitors to the appropriate person and office.
    • Answer, screen and forward incoming phone calls in a professional manner.
    • Provide basic and accurate information in-person and via phone/email.
    • Receive, sort and distribute daily mail/deliveries.

 

PROFILE

  • Good customer skills and positive attitude
  • Remain organised and capable of working under pressure
  • Quick learner & Be detailed-orientated
  • Must be team oriented, motivated and well organized.
  • Computer literate
  • Good communication and written skills in English and French.