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Roadside Assistance

Why Roadside Assistance?

Your 24/7 Peace of mind.
You can rely on our service provider Assistance et Dépannage aux Automobilistes Ltée (ADA) for reliable and secure roadside assistance 24/7.
Discover the benefit of this scope of cover to your Car Insurance

Simply call ADA on 211 3030, and our service support will assist you for:
What is covered in my car insurance plan?

Express breakdown services in case of mechanical and electrical breakdown of your car
Towing when a vehicle has broken down due to mechanical and/or electrical problem, or in case of accident
If you accidentally lock your keys in your car, ADA will provide emergency assistance subject to you providing suitable identification
In the event you have been hospitalized or have undergone a surgical intervention and cannot drive back with your car, we will arrange to drive your car to your residence
Taxi service to any single destination for a maximum of 2 persons

When the Road assistance service will not Apply

A second towing for same breakdown
The vehicle is transported from a garage to another
The vehicle is inaccessible to ADA tow truck
A specialised intervention, which is outside ADA expertise, is required given the Vehicle’s bearing and situation
A maximum of 3 interventions have been already used during your policy period of insurance
If the vehicle is more than 2500kg

Please have the following information ready when you call:

Your name and telephone number
Your breakdown location
Your vehicle registration number
A description of the problem

Roadside Assistance

Why Roadside Assistance?

Your 24/7 Peace of mind.
You can rely on our service provider Assistance et Dépannage aux Automobilistes Ltée (ADA) for reliable and secure roadside assistance 24/7. Discover the benefit of this scope of cover to your Car Insurance.

Simply call ADA on 211 3030, and our service support will assist you for:

What is covered in my motor bike insurance plan?

Express breakdown services in case of mechanical and electrical breakdown
Towing when a vehicle has broken down due to mechanical and/or electrical problem, or in case of accident
If you accidentally lock your keys in your car, ADA will provide -emergency assistance subject to you providing suitable identification
Taxi service to any single destination for a maximum of 4 persons

When the Road assistance service will not Apply

A second towing for same breakdown
The vehicle is transported from a garage to another
The vehicle is inaccessible to ADA tow truck
A specialised intervention, which is outside ADA expertise, is -required given the Vehicle’s bearing and situation
A maximum of 3 interventions have been already used during your – policy period of insurance
If the vehicle is more than 2500kg

Please have the following information ready when you call:

Your name and telephone number
Your breakdown location
Your vehicle registration number
A description of the problem

Courtesy Chauffeur Service

Car Insurance Courtesy Chauffeur Service

Your 24/7 island-wide Serenity

You can rely on our service provider “My Chauffeur Ltd” for reliable and secure roadside assistance 24/7 in case you need a temporary replacement car on the spot..

Discover more than just a benefit, it’s also about a hassle-free claims service!

What is covered in my car insurance?

Simply call My Chauffeur Ltd on 8954, and our service support will assist you for:

Assistance during an accident, we will arrange for a replacement vehicle at our own costs to be provided to You as a first emergency response on the site of the accident
Free of Charge Driver service in case of accident to:
Drive your car to an approved repairer for estimate of repairs.
Drive your car to an approved repairer for scheduled repairs.
Your Personal needs The courtesy chauffeur service, in agreement with Our service provider, is also extended to You at your own costs and on an agreed preferential rate for Your personal requirements in the event that You need a courtesy chauffeur to:
drive Your Car at any time of the day;
drive Your Car to the car dealer’s premises for servicing and maintenance purposes;

What is not covered?

The service has been used 3 times within one year of cover;
The purpose of the benefit is to cover for financial loss of any kind;
Any liability or loss resulting from anything performed or not performed as part of the service under this extension;
There are more than 4 occupants to be driven in your Car;
There is any casualty or bodily injury to any occupant(s) in the car to be driven;
Extreme weather conditions do not render the service safe and feasible;

Please have the following information ready when you call:

Your name and telephone number
Your vehicle registration number
Your location

Got a Feedback or Complaint?

Thank you for reaching out to us. We would appreciate if you could tell us more about your experience – for us to take necessary actions.
We always aim to offer the highest quality of service and to continue to improve – your input will mean a lot to us!

0-800-345-800-45

info@autema.net

0-800-345-800-45

info@autema.net

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